{"id":5638,"date":"2024-10-01T00:34:25","date_gmt":"2024-10-01T06:34:25","guid":{"rendered":"https:\/\/t1-prod.karnesec.org\/?p=5638"},"modified":"2025-10-09T15:02:40","modified_gmt":"2025-10-09T21:02:40","slug":"kec-recognized-for-high-member","status":"publish","type":"post","link":"\/?p=5638","title":{"rendered":"KEC Recognized for High Member Satisfaction"},"content":{"rendered":"<p>KEC was recently recognized by Touchstone Energy<\/p>\n<p>Karnes Electric Cooperative was recently recognized by Touchstone Energy\u00ae as a member cooperative that received one of the top 5 American Customer Satisfaction Index (ACSI\u00ae) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the third quarter of 2024. In Q3 (2024), Karnes Electric Cooperative received an ACSI score of 89 on a 100-point scale. Karnes Electric Cooperative\u2019s score is higher when compared to publicly measured cooperative utility scores reported in the syndicated 2024 ACSI Energy Utility Study and places Karnes Electric Cooperative 15 points higher than the average investor-owned utility score of 74, 14 points higher than the average municipal utility score of 75, as well as 11 points higher than the average cooperative utility score of 78.<\/p>\n<div class=\"su-image-carousel  su-image-carousel-has-spacing su-image-carousel-has-outline su-image-carousel-slides-style-default su-image-carousel-controls-style-dark su-image-carousel-align-none\" style=\"\" data-flickity-options='{\"groupCells\":true,\"cellSelector\":\".su-image-carousel-item\",\"adaptiveHeight\":true,\"cellAlign\":\"left\",\"prevNextButtons\":true,\"pageDots\":false,\"autoPlay\":5000,\"imagesLoaded\":true,\"contain\":false,\"selectedAttraction\":0.025,\"friction\":0.28}' id=\"su_image_carousel_6a658acbb2038\"><div class=\"su-image-carousel-item\"><div class=\"su-image-carousel-item-content\"><a href=\"https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/ACSI-Score.png\" target=\"_blank\" rel=\"noopener noreferrer\" data-caption=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/ACSI-Score-1024x576.png\" class=\"\" alt=\"\" srcset=\"https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/ACSI-Score-1024x576.png 1024w, https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/ACSI-Score-300x169.png 300w, https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/ACSI-Score-768x432.png 768w, https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/ACSI-Score-1536x864.png 1536w, https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/ACSI-Score.png 1920w\" sizes=\"auto, 100vw\" \/><\/a><\/div><\/div><div class=\"su-image-carousel-item\"><div class=\"su-image-carousel-item-content\"><a href=\"https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/CSA24.png\" target=\"_blank\" rel=\"noopener noreferrer\" data-caption=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/CSA24-1024x576.png\" class=\"\" alt=\"\" srcset=\"https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/CSA24-1024x576.png 1024w, https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/CSA24-300x169.png 300w, https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/CSA24-768x432.png 768w, https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/CSA24-1536x864.png 1536w, https:\/\/dev.karnesec.org\/wp-content\/uploads\/2024\/10\/CSA24.png 1920w\" sizes=\"auto, 100vw\" \/><\/a><\/div><\/div><\/div><script id=\"su_image_carousel_6a658acbb2038_script\">if(window.SUImageCarousel){setTimeout(function() {window.SUImageCarousel.initGallery(document.getElementById(\"su_image_carousel_6a658acbb2038\"))}, 0);}var su_image_carousel_6a658acbb2038_script=document.getElementById(\"su_image_carousel_6a658acbb2038_script\");if(su_image_carousel_6a658acbb2038_script){su_image_carousel_6a658acbb2038_script.parentNode.removeChild(su_image_carousel_6a658acbb2038_script);}<\/script>\n","protected":false},"excerpt":{"rendered":"<p>KEC was recently recognized by Touchstone Energy Karnes Electric Cooperative was recently recognized by Touchstone Energy\u00ae as a member cooperative that received one of the top 5 American Customer Satisfaction Index (ACSI\u00ae) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the third quarter of 2024. In Q3 (2024), &hellip; <\/p>\n<p class=\"link-more\"><a href=\"\/?p=5638\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;KEC Recognized for High Member Satisfaction&#8221;<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":5973,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ngg_post_thumbnail":0,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-5638","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-co-op-updates"],"acf":[],"_links":{"self":[{"href":"\/index.php?rest_route=\/wp\/v2\/posts\/5638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"\/index.php?rest_route=\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5638"}],"version-history":[{"count":7,"href":"\/index.php?rest_route=\/wp\/v2\/posts\/5638\/revisions"}],"predecessor-version":[{"id":6036,"href":"\/index.php?rest_route=\/wp\/v2\/posts\/5638\/revisions\/6036"}],"wp:featuredmedia":[{"embeddable":true,"href":"\/index.php?rest_route=\/wp\/v2\/media\/5973"}],"wp:attachment":[{"href":"\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5638"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5638"},{"taxonomy":"post_tag","embeddable":true,"href":"\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}